Payment Policy

Payment Methods

We currently accept PayPal as the sole payment method for all purchases on our website.

Payment Processing

Payments are processed securely through PayPal. By completing your purchase, you authorize us to charge your PayPal account for the total amount of your order, including applicable taxes, shipping, and handling fees.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email from us. This confirms that we have received your payment and are preparing your order for shipment.

Payment Issues

If your PayPal payment is declined or cannot be processed, your order will not be completed. Please ensure your PayPal account has sufficient funds and is in good standing. For payment issues, you can contact us at  support@thelumina.co.uk

Currency

All payments are processed in GBP (£). Any currency conversion fees are the responsibility of the customer.

Security

We do not store your PayPal account information on our servers. All transactions are securely handled by PayPal, protecting your financial data.