COVID‑19

The Lumina, the health and safety of our customers and staff is our top priority.

Due to COVID‑19:

Shipping & Delivery: Some delays may occur due to local restrictions or carrier limitations. We appreciate your patience.
In-Store Safety: All visits are managed according to government guidelines, including social distancing and hygiene measures.
Returns & Exchanges: Our standard policies remain in effect, but please allow extra time for processing.
Customer Support: We continue to provide support via email at support@thelumina.co.uk
Thank you for your understanding and support during this time. Together, we can keep everyone safe while still enjoying the products you love.